Shipping Policy

Shipping Process

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped. 

International Shipping

We offer international shipping to all countries.

Shipping charges for your order will be calculated and displayed at checkout. You can also check your shipping fees in the cart.

We offer two logistics choices; DHL and standard shipping

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@fashionlinefactory.com with your name and order number, and we will look into it for you.

Please note that customers are responsible for shipping fee, custom duties and VAT if applicable.